Hotel Rivulus Baia Mare
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Terms and conditions

1. Introduction

Welcome to the Hotel Rivulus website (hotelrivulus.ro). By accessing and using this website, you agree to the terms and conditions described below. Please read this information carefully before using our services.

The website is operated by Hotel Rivulus, located at Strada Culturii, Nr. 3, Baia Mare, Romania. We reserve the right to modify these terms at any time, without prior notice. Continued use of the website after the publication of changes constitutes acceptance of those changes.

2. Intellectual Property Rights

All content published on this website — texts, images, logos, graphic elements, website structure — is the property of Hotel Rivulus or is used with the permission of the rights holders. Any reproduction, distribution, modification, or use of this content without the prior written consent of Hotel Rivulus is strictly prohibited and may incur legal liability under applicable law.

The photographs of rooms, apartments, and hotel facilities are the property of Hotel Rivulus and reflect the actual appearance of the accommodation. These may not be copied, reproduced, or used for commercial purposes without our express permission.

3. Website Usage

By using this website, you agree to comply with the following rules of conduct:

Hotel Rivulus reserves the right to use the website appropriately and to restrict access of users who violate these rules.

4. Accommodation Services and Reservations

All information regarding rooms, apartments, rates, and availability is provided for guidance purposes. The prices displayed on the website may be changed without prior notice. Final rates are confirmed at the time of booking by hotel staff.

The reservation form available on the website constitutes a booking request, not a confirmation. A reservation is considered firm only after you receive written confirmation from Hotel Rivulus, by email or telephone. The hotel reserves the right to refuse a booking request in case of unavailability or for other justified reasons.

For additional information regarding accommodation conditions (check-in, check-out, cancellation, payment policies), please contact us directly at telephone +40 262 211 500 or email rezervari@hotelrivulus.ro.

5. Limitation of Liability

Hotel Rivulus assumes no responsibility for any errors or omissions in the website content. Although we make constant efforts to keep the information updated and accurate, we provide no guarantees regarding its accuracy, completeness, or timeliness.

To the maximum extent permitted by law, Hotel Rivulus shall not be liable for:

6. Personal Data Protection

Hotel Rivulus respects the confidentiality of your personal data. Full details on how we collect, use, and protect personal data are available in the Privacy Policy.

By completing the forms on the website (reservation, contact), you agree to the collection and processing of the data provided for the purpose of fulfilling your request. Data will not be shared with third parties without your consent.

7. Cookies

This website uses cookies to enhance the user experience and to enable essential functionalities. For detailed information about the types of cookies used and their management options, please review the Cookie Policy.

8. Applicable Law

These terms and conditions are governed by the laws in force in Romania. Any dispute or litigation arising from the use of this website shall be resolved by the competent courts of Baia Mare, Romania.

In accordance with the legal provisions on consumer protection, we inform you that you have the right to address the National Authority for Consumer Protection (ANPC) regarding any complaints about our services.

9. Contact

For any questions or concerns regarding these terms and conditions, you can contact us at:

Last updated: 2025